Versand
Local Rider Delivery
- Available for locations within Nairobi city limits (up to 25km from our bakery at Onn The Way Supermarket, Gigiri)
- Orders are delivered by our dedicated delivery riders
- Same-day delivery available for orders placed before 5:00 PM
- Next-day delivery for orders placed after 5:00 PM
Contracted Delivery Service
- Fulfilled through our partnership with Onn The Way Supermarkets
- Available for all locations serviced by Onn The Way Supermarkets
- Subject to Onn The Way Supermarkets' delivery schedule and coverage areas
Delivery Timeframes
- Standard delivery: 2-4 hours from order confirmation
- Scheduled deliveries available upon request (subject to availability)
- Pre-orders for special occasions require 24 to 48-hour advance notice
Delivery Fees
- Base delivery fee: KSh 350 for locations within 25km
- Free delivery for orders above KSh 7,500
Order Tracking
- Delivery confirmation sent via SMS/WhatsApp
- Contact our customer service line for delivery status updates
Delivery Conditions
- Recipient must be present to receive and inspect the order
- We recommend immediate inspection of products upon delivery
- Any delivery issues must be reported within 2 hours of receipt
- Photographic evidence may be required for damaged items
Special Instructions
- Special delivery instructions can be included during checkout
- Building access details, gate codes, security protocols and/or landmarks should be provided
- Contact phone number must be provided and accessible during delivery hours
Contact Information
For delivery inquiries:
- Phone: +254 716 866 623
- Email: delivery@zubibakes.com
- WhatsApp: +254 716 866 623
Last Updated: March 2025